Shipping & Orders
Shipping
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Why am I being charged for shipping when my order total is over $49?
Oops! There's probably some checkout confusion happening here. In almost all cases of a shippi...
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Do you have free shipping?
We do! We offer free standard ground shipping on orders of $49 or more shipped to the contiguo...
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How much does shipping cost?
We are pleased to offer flat-rate shipping fees which we believe keep it simple and transparen...
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How long will my order take to ship?
We strive to process all orders within 24-48 business hours from the time they are placed. Onc...
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Do you offer international shipping?
At this time, we are not able to ship orders to international addresses. If you are outside th...
Orders
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I got an email saying that my package was delivered but it's not here. Help!
If you've received a delivery confirmation for your order but can’t find it anywhere, don’t ...
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How can I place an order?
You're in the right place! Our products are available for sale directly from our website if y...
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How can I track my order?
Checking your email is the best place to start! You should receive a shipping confirmation ema...
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Do you accept product returns or exchanges?
We proudly offer a Superfood Promise Guarantee:: We strive for 100% customer satisfaction and ...
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I have a question about returns or credits, who should I call?
You can learn all about our return policy here. If you have additional questions, our Customer...
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Help! I already placed my order and I need to make a change! Can I?
If you need to edit an order, please reach out to us as soon as possible by email at hello@n...